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Delivery Your orders are sent free of charge and insured with "HepsiJet Cargo". Same Day Delivery: Orders with Motor Courier selection are valid between 08:00-17:00 on weekdays. In case of ordering by courier on the weekend, delivery will be made to the courier on the first working day. Certificate JTR | Jewellery Technology Research (Jewellery Technology Research Centre) The reliability of our diamonds is internationally certified with the JTR certificate "proof of genuine and reliable jewellery". www.jtr.org Order Cancellation, Return and Exchange Cancellation: You can cancel orders that have not been shipped or invoiced. Orders of products that are produced in line with the special requests and demands of the customer or that are personalised by making changes or additions and whose letters are selected cannot be cancelled. Returns: The order of the products produced in accordance with the special requests and demands of the customer or personalised by making changes or additions and letter selection cannot be returned. You can return your order within 14 working days from the date you receive your order. You can send your return package with the cargo company of your choice. Important: For products purchased with Same Day Delivery Service, only the product price will be refunded by deducting the shipping fee collected from the invoice payment amount. Exchange: There is no exchange for products purchased on www.atasay.com. Important: Wedding rings and full-fledged products, personalised personalised products will be produced specially for your order, so there is no return and cancellation.