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Delivery Your orders are sent free of charge and insured with "HepsiJet Kargo". Same Day Delivery: Orders with Motor Courier selection are valid between 08:00-17:00 on weekdays. In case of ordering by courier on the weekend, delivery will be made to the courier on the first working day. Certificate JTR | Jewellery Technology Research The reliability of our diamonds is internationally certified with the JTR certificate "proof of real and reliable jewelry". www.jtr.org Order Cancellation, Return and Exchange Cancel: You can cancel orders that have not been shipped or invoiced. Orders of products produced in accordance with the special requests and demands of the customer or personalized by making changes or additions and selected letters cannot be canceled. Returns: Orders of products that are produced in accordance with the special requests and demands of the customer or personalized by making changes or additions and letters are selected cannot be returned. You can return your order within 14 business days from the date you receive your order. You can send your return package with the cargo company of your choice. Important: For products purchased with Same Day Delivery Service, only the product price will be refunded by deducting the shipping fee collected from the invoice payment amount. Exchange: There is no exchange for products purchased on www.atasay.com.